This will happen if the order is shipped to China. Because the data of this courier company can’t be synced to our website. Sorry about that. We will send you an email with the tracking number and the courier companies website (where you can track your order).

An email will be sent to you with delivery information(Including tracking number) as soon as your order is on the way. you can always log in to your account to check your order information which will also have the tracking links. If you do not get your order please contact the shipper and give them […]

You can check out our shipping options here on our Delivery Information Page